Frequently Asked Questions


What do I need to access Pathways?

Collaborate on and complete transactions wherever you like.
Pathways is cloud-based, and device and browser agnostic. It’s a secure web-based app that works equally well on PCs or on Macs. You can keep your deal moving using Google Chrome, Mozilla FireFox, Safari or Microsoft Edge.

What types of organizations does Pathways support?

Pathways was originally designed to support multi-party real estate transactions, covering every aspect of the contract process. Since then, we have grown to support organizations across multiple industries who aim to simplify their most complex processes for contracts and agreements.

Is Pathways compatible with my company’s IT network?

Yes! Pathways does not require any IT infrastructure. No application downloads. No add-ons. No plug-ins. Everything you need is in a cloud-based app.

If your IT department has any questions about Pathways, please feel free to have them reach out to

Are electronic signatures legally binding around the world?

Electronic signatures are fully valid and legally binding in most countries around the world. They are now used by individuals, companies, and governments alike to increase the speed and security of their transactions.

Pathways, via integration, uses Docusign eSignature which meets the key requirements of all major regulations in the world, such as the U.S. Electronic Signature in Global and National Commerce Act of 2000 (ESIGN), the Electronic Transactions Act of 1999 (AUS), and the Electronic Identification Regulation (EU).

Why should I use Pathways to manage my contracts and agreements?

To close deals faster. Our global team is ready to support your deals around the world. Pathways covers every aspect of your transactions. Automate your creation processes. Create seamless connections across stakeholders. Feel secure storing your confidential information.

From secure information sharing and disclosure to transparent communications and compliance features, let Pathways provide the solutions so you can focus on closing the deal.

What are "Pathways" in the Pathways Platform?

You might notice that in Pathways we make a lot of reference to “Pathwayss”. In fact, the activity center of the platform itself is called the “Pathways” screen. However, Pathways is not strictly limited to commercial transactions. Our definition is wider-reaching.

A "Pathway", can be a project, a client journey, a process, a contract, or an agreement across different teams. Essentially, any instance where you need to collaborate to reach an agreed outcome.

In Pathways, we break up an end-to-end project into steps and break each step down into discrete activities that can involve any number of supporting documents and any number of teammates and counterparties.  

What is Contract and Agreement Management?

Contract and agreement management is the process of digitally maintaining contracts agreements made with clients, customers, vendors, and business partners. This encompasses creating, managing, sharing, and archiving business contracts as well as the full audit trail of the process. Pathways allows in-house legal and commercial teams to automate their manual processes, providing an opportunity to save time, increase revenue, and derive actionable insights from every business process.

Do I Need Training to Use Pathways?

Not at all. You’ll be creating new Pathways and collaborating in no time – even if you’re a first-time user.

We spent a lot of time designing the Pathways user interface to be as simple and intuitive as possible, but there are always tricks and tips that let you get more from your experience. For this purpose, we created a searchable, self-service repository for Pathways How-To Manuals and User Guides that should help you find answers to any questions you might have, from “How to Set Up a Pathway” to “What Are the Difference User Types in Pathways”.

Get up and running in no time!

What Do You Mean by "Contract Automation"?

Automation, for contracts and agreements, is a system to create, negotiate, sign, store, and analyze contracts following a set process with as little manual management as possible. Essentially, automation takes care of the most repetitive aspects of your processes so you can use your expertise to the fullest. This type of automation for contracts and agreements can include the following aspects:

- Custom Pathways
- Workflow Templates
- Centralized Contract and Document Repository
- Dynamic Forms to Collect Data
- Activity and Approval Workflows
- Integrated E-signature

How Do I Sign Up?

We are currently working with a select group of dedicated organizations as we prepare for a wider product release in the coming months. If you are interested in using Pathways, please email to join our waitlist!