If you wish to change or update your password, the best way to do it is through the “Profile” page. This page is accessible by clicking your profile name or picture at the top right of the platform.

Select the “Password and Security” tab on the left-hand menu (shown below)

Fill in the ‘Current Password’, ‘New Password’ and ‘Confirm Password’ fields then click ‘Update Password’ button.

An Error Message will appear if:

• The ‘Current password’ entered is not correct.
• The ‘New Password’ and ‘Confirm New Password’ fields do not match.  
• The ‘New Password’ entered does not meet password policy:
• Is longer than 8 characters  
• Includes an uppercase character
• Includes a special character (e.g.! @, $)
• Includes a number (0-9)

We choose to make the password as secure as possible because the information we care about the security and privacy of your information, and that of your clients and business partners.  

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