Real examples of how teams use Pathways to stay ahead of renewals, obligations, and reporting.
See how a regional hospital brought all their contracts into one place and increased leaders accountability and contract transparency.
See how a national franchise centralised every agreement and gave franchisees secure, consistent workflows...and the fanchisor... clarity.
See how a national association ensures nothing is missed in the heavy lifting of representing critical energy infrastructure organsations.
A regional district hospital manages a wide mix of supplier contracts, from clinical services to facilities, IT, and fleet. Over time, the contract library grew, but the way information was stored did not. Key dates lived in spreadsheets, versions sat in shared drives, and important actions were buried in in-boxes.
When someone needed the latest agreement or a clear answer on what was due next, it often meant chasing people and searching folders. Ownership was not always clear, obligations were harder to monitor, and renewals could become reactive. When audits or internal reviews came around, pulling evidence together was time-consuming and stressful.
Pathways gave the hospital one secure place to manage contracts as a working system, not just a storage location. We centralised supplier contracts and supporting documents into a controlled portal, captured key dates and milestones, and assigned responsibility to named owners across the business. Automated reminders surfaced what was coming up, and dashboards provided clear visibility for executives and contract owners.
The result was calmer contract management with fewer surprises.
- Ownership and accountability for Department Heads and Directors.
- Reduced follow ups.
- Full audit trail for every supplierand agreement.
- Reduced missing agreements andunknown agreements.
- Advanced notifications of expiringcontracts.
Contract owners had clarity on what was expected and when, and leaders could see what was due, who owned it, and what had been completed. The hospital improved governance and audit readiness, supported by role-based access, two-factor authentication, and a clear audit trail at both contract and process level.
A well-established franchise network with 140 locations needed more consistency and visibility across franchise operations. Franchise agreements, supplier contracts, and marketing approvals were being managed separately by local owners, with limited oversight from head office.
Missed renewals and outdated supplier pricing created inefficiencies and financial leakage. Legal and operations teams at head office spent hours chasing updates and approvals from individual stores, with too little portfolio visibility to manage risk effectively.
Pathways was implemented as a secure, centralised hub for franchise obligations and contracts. Each franchisee received a dedicated workspace to manage local contracts, insurance certificates, and marketing approvals. Automated alerts were set for renewals, compliance checks, and key milestones, and head office gained a live portfolio-level view across the network.
The franchisor achieved central visibility across franchisee contracts and improved governance across 140 locations with 70+ franchiees. Legal and operations teams reduced manual follow-ups, and franchisees gained confidence through clearer, more structured communication with head office.
A national association represents 27 member companies and manages complex relationships across government, regulators, and industry. Over time, key governance documents and contracts spread across multiple systems and shared drives, making it harder to maintain consistency and visibility.
Version control and responsibility tracking were inconsistent across departments. The Company Secretary needed a secure and auditable way to coordinate obligations, track approvals, and provide clear oversight across the organisation.
Pathways was implemented across governance, finance, and member engagement teams. Contracts and governance activities were organised into dedicated Pathways, with automated alerts to track resolutions, compliance milestones, and renewals. Secure data rooms supported document sharing and sign-off with a full audit trail, and templates standardised how documents were reviewed and approved.
Governance became more transparent through structured workflows and real-time reporting. Report preparation time was cut significantly, active contracts and regulatory commitments became visible, and teams reduced reliance on email and manual reminders. The board and internal auditors gained greater confidence in compliance.
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