Features

How a District Hospital Benefits from Pathways

The hospital needed help managing the contracts with hundreds of suppliers; from medical equipment, to cleaning services, to IT, Home Care and transport providers.

Analytics

The Challenge

Running over 300 critical contracts on a spreadsheet, all with reviews or renewals in a three-month window, the contract manager needed to digitise and automate the end-to-end management of all the contracts and agreements in the hospital.

Contract details were stored in different systems and formats, if at all. Many were in paper form.

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The Contract Manager relied on a spreadsheet, emails and corridor conversations to track obligations.

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The organisation risked noncompliance with government procurement rules if processes were not improved.

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Analytics

The Solution

Get notified when documents are viewed and approved, so you don’t have to waste time guessing. Lock in approval sequences, track their progress and save the secure full audit trail.

Every contract was digitised and linked to responsible officers.

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Automated alerts ensured renewals, safety checks, and audits were never missed.

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Real-time dashboards gave executives confidence in procurement and contract compliance.

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Snapshot of the Pathways transaction page
Snapshot of the Pathways transaction workflow
Analytics

The Result

Contract ownership and accountability now rests with Department Heads and Directors. The Contract Manager now spends two days a week in Pathways as opposed to five days a week on email.

Full audit trail for every supplier and agreement.

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Reduced missing agreements and unknown agreements.

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Advanced notifications of expiring contracts, giving ample time to renegoitiate.

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